In this article, you will find the detailed steps for DIS onboarding corresponding to the 4 onboarding phases:
- Purchase DIS
- DIS Preparation
- DIS Installation
- DIS Operation
The purchase process happens as follows:
- After you express interest in DIS, a sales representative will send you a quote for DIS based on your needs.
- If you approve the quote, you send out a purchase order
- Once the order is placed, you receive an order acknowledgement.
Alternatively, you can order the Digital Inventory Service from our website.
After you have purchased DIS, there are a few steps to prepare for the installation:
- To enable access to DIS, we will need the names and email addresses of the users who will be adding recipes and who will be printing parts.
- We will also need to know what printers you plan to use with DIS so that we may configure DIS correctly. Depending on the printers you have we may require additional information.
- You will need to make sure your facility is ready for DIS.
- If you've ordered printers, during this phase, you'll receive your printers.
- Additionally, we will ship you the DIS Hubs that we'll use to connect your printers to DIS.
After all the DIS preparation steps are completed, we can schedule the DIS installation.
- During the installation, we might need IT support to ensure the DIS Hubs and printer are correctly connected and can communicate with DIS.
- The installer will connect the printers to DIS.
- If you are a non-Wurth company, you will activate your DIS accounts at this step.
- You will be able to log in to DIS Workbench and, if you're adding recipes, to DIS Admin.
- The installer will help you add your first recipe and execute a test print.
- At the end of the installation process, you will sign off on the installation.
With DIS up and running, you will be able to do the following:
Every year, you will receive your DIS invoice.
Additionally, depending on your needs, you'll be able to order consumables for your printers.